Customer Care Policy
Our Customers are the most important people in our organization. They are not dependent upon us. We are dependent upon them.
Our customers are families that bring us their wants and needs. It’s our job to listen, to understand and to help.
We receive most of our clients through referrals, we treat all our clients with dignity, respect, honesty and integrity. Your referral is the most flattering indication of our efforts.
Our customers are deserving of the most courteous treatment we can give them. A customer is not someone to argue or match wits with. They may not always be right, but they are always our customers. We do not have to be right, we are here to serve.
Properly cared for, they will remain our customers for life and bring us new ones.
OUR CUSTOMERS ARE THE MOST IMPORTANT PEOPLE
IN OUR ORGANIZATION!
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